Susan Snedaker
Oct 26, 2019
Leveraging the Value of NO
This article focuses specifically on the challenges that can come from members of the team who start off with NO. As a leader, it's impo
Susan Snedaker
Jul 7, 2019
Free Climbing and Leadership - Four Takeaways
I recently watched the documentary, The Dawn Wall (https://www.dawnwall-film.com/). It's about far more than rock climbing. Here are fou
Susan Snedaker
Jun 9, 2019
Root, Trunk, Branch or Leaf?
We often discuss problems in terms of getting to the root of it or finding the root cause. Root cause analysis (referred to as RCA) is a com
Susan Snedaker
May 9, 2019
Quick Guide to Difficult Conversations
As a leader in any organization, you're faced with having difficult conversations. It's a part of the job most people dread, but the
Susan Snedaker
Apr 28, 2019
When to Show, When to Tell
Let people discover on their own and they're more likely to remember it later. The problem with using this technique in business can be
Susan Snedaker
Jan 18, 2019
See Something, Say Something
Think about the things you know are open secrets. Have you stood on the sidelines watching, assuming (or hoping) someone else would raise th
Susan Snedaker
Nov 5, 2018
Developing Your Own Critical Thinking Skills
I frequently hear references to critical thinking in business from comments of frustration regarding the lack of critical thinking about an
Susan Snedaker
Mar 8, 2018
Do Less to Do More
HIMSS is always an overwhelming event - even for the most seasoned of conference goers. As I was thinking about the subtle change in tactics
Susan Snedaker
May 21, 2017
Achieving Excellence Through the Mundane
Every day in healthcare IT, we are challenged to do our work better, cheaper, faster, more securely. It can be daunting to face an ever-grow
Susan Snedaker
Mar 4, 2017
6 Tips for Surviving IT Audits
February seems to be audit month where I work. All kinds of auditors come in. Having been through this for the past several years, I have de
