

EHR Migration - Eighteen Months Later
It's been eighteen months since my organization migrated from one EHR to another. The road has been bumpy, as would be expected. It's...
Susan Snedaker
Jul 1, 2023


Facing IT Budget Pressure? Start Here...
Many healthcare organizations are facing significant revenue or bottom-line losses in 2022. If you work in healthcare IT, you may be...
Susan Snedaker
Aug 28, 2022


Digital Determinants of Health
Digital Determinants of Health
Susan Snedaker
Mar 12, 2022


Lessons in Leadership
About six weeks ago, my team and I were tasked with setting up a drive through vaccine clinic and a walk-in vaccine clinic in a matter of...
Susan Snedaker
Jan 16, 2021


Add Value Without a Sales Pitch
In the past month, my Inbox has been inundated with sales people trying to be stealth about their sales pitches, using the "we're h
Susan Snedaker
Apr 4, 2020


Medical Device Security - Start With the Basics
Medical device security is something most HIT leaders don't want to deal with. Not only do IT leaders have enough to work on without add
Susan Snedaker
Feb 26, 2019


Lean Leader #2 - Respect Every Individual
In healthcare, we talk a lot about respecting our patients, behaving in a respectful manner. We know that things like introducing ourselves
Susan Snedaker
Oct 12, 2017


Starting A Lean IT Journey
Many healthcare organizations have embarked on a Lean journey. Stories of successes as well as stumbles are everywhere. Most of the efforts
Susan Snedaker
Aug 26, 2017


Achieving Excellence Through the Mundane
Every day in healthcare IT, we are challenged to do our work better, cheaper, faster, more securely. It can be daunting to face an ever-grow
Susan Snedaker
May 21, 2017


Standardize. Automate. Repeat.
The most fundamental step you can take to improve IT operations is to standardize - whether your objective is Lean or ITIL or ITSM or just p
Susan Snedaker
Jan 5, 2017