

Achieving Excellence Through the Mundane
Every day in healthcare IT, we are challenged to do our work better, cheaper, faster, more securely. It can be daunting to face an ever-grow
Susan Snedaker
May 21, 2017


One Simple Change for Better IT
When we're busy delivering IT services to our organization, we often think of attributes like "better, faster, more reliable",
Susan Snedaker
Apr 23, 2017


Setting Goals That Matter
Healthcare IT leadership is not always an easy career path - IT itself is a challenging field to work in these days since technology is at t
Susan Snedaker
Mar 25, 2017


6 Tips for Surviving IT Audits
February seems to be audit month where I work. All kinds of auditors come in. Having been through this for the past several years, I have de
Susan Snedaker
Mar 4, 2017


Expect Dissent
I read a great article in Harvard Business Review recently that talked about the importance of airing dissenting opinions. ["True Leade
Susan Snedaker
Jan 18, 2017


Why The Wheelhouse Matters
If you have someone who's under performing, you have to ask yourself if that person is really in the right job. Have they been transferred o
Susan Snedaker
Dec 2, 2016


You Don't Always Get to Choose
Leading the Team You Inherit is a great article from the June 2016 issue of Harvard Business Review and worth reading when you get a...
Susan Snedaker
Sep 30, 2016

Compliant or Secure?
In today's challenging healthcare IT world, there's increased focus on regulatory compliance and information security. For some outside...
Susan Snedaker
Sep 4, 2016


Hiring "Good Enough" or Waiting for "Great"?
We all know that hiring the right person to do a specific job or join a particular team can be challenging. There are so many factors to...
Susan Snedaker
Aug 24, 2016


Five Simple Ways to Engage Staff
There’s a lot of talk about employee engagement in any industry, in any business. It’s an often-discussed topic in healthcare as well. It...
Susan Snedaker
Aug 13, 2016