Six Steps To Manage (Project ) Mayhem
IT seems to be filled with two things - basic maintenance (aka 'keeping the lights on') and new projects. Some of the new projects a
Susan Snedaker
Aug 17, 2019
Free Climbing and Leadership - Four Takeaways
I recently watched the documentary, The Dawn Wall (https://www.dawnwall-film.com/). It's about far more than rock climbing. Here are fou
Susan Snedaker
Jul 7, 2019
When to Show, When to Tell
Let people discover on their own and they're more likely to remember it later. The problem with using this technique in business can be
Susan Snedaker
Apr 28, 2019
See Something, Say Something
Think about the things you know are open secrets. Have you stood on the sidelines watching, assuming (or hoping) someone else would raise th
Susan Snedaker
Jan 18, 2019
Four Reasons to Hire First for Fit
We’ve all worked on teams where there was one person who made life uncomfortable, miserable, negative, or difficult. Even if that person was
Susan Snedadker
Sep 15, 2018
Three Ideas for Better InfoSec
In almost every Information Security department I know of, there is too much to do and too few resources to do it. If you work in a departme
Susan Snedaker
Aug 5, 2018
A Note From Your Customer
I'm in the midst of a remodeling project at my house right now. I've learned a lot about how this process works, but I've also l
Susan Snedaker
Apr 5, 2018
The Power of Thank You x 3
I once worked for a manager who had a strange fear of saying thank you. He expressed concern that if he thanked people for doing great work,
Susan Snedaker
Nov 14, 2017
Lean Leader #2 - Respect Every Individual
In healthcare, we talk a lot about respecting our patients, behaving in a respectful manner. We know that things like introducing ourselves
Susan Snedaker
Oct 12, 2017
Small Changes Make a Big Difference
It's tempting to "swing for the fences", to try to drive change that will "move the dial" or "change the game.&
Susan Snedaker
Jul 12, 2017
