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SUSAN SNEDAKER

INFORMATION TECHNOLOGY | LEADERSHIP | STRATEGY | OPERATIONS

My Dog's Healthcare Experience

Susan Snedaker

Oct 2, 2016

My Dog's Healthcare Experience

I had to take my dog to the vet today - she had something wrong with her ear that made her shake her head frequently. Here's a factual...

Who's Your Customer?

Susan Snedaker

Sep 24, 2016

Who's Your Customer?

An article in the September/October 2016 issue of the Journal of Healthcare Management titled Who Is a Hospital's "Customer"? [Volume 61,...

About the Author

Susan Snedaker, MBA, CHCIO, CHISL, CDH-E is an IT executive with expertise in all aspects of IT leadership. She is an award-winning author of numerous books on IT and leadership topics.

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